Privacy Policy of Kitsune Casino Canada

Effective date: October 2026

At Kitsune Casino Canada, your privacy is fundamental to how we operate. This policy explains what personal information we collect when you use our platform, why we collect it, how we protect it, and the rights you have over your data. We are committed to being transparent and giving you control.

Personal Information We Collect

When you interact with Kitsune, we may collect the following categories of personal information:

  • Identity and contact details: your full name, email address, date of birth, and residential address provided during registration.
  • Financial information: details related to deposits, withdrawals, and the payment methods you use.
  • Technical data: IP address, device type, browser version, operating system, and log files.
  • Usage data: the games you play, session duration, betting activity, and interactions with our website.
  • Verification documents: government-issued identification, proof of address, or other documents required for age and identity verification.

Why We Collect Your Information

Kitsune processes personal information for clearly defined and legitimate purposes, including:

  • Creating and managing your player account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Complying with legal obligations, such as age verification and anti-money laundering requirements.
  • Preventing fraud, abuse, and unauthorised access to our platform.
  • Improving our games, website functionality, and customer support.
  • Sending you relevant promotions and updates, where you have provided consent.
  • Ensuring a fair and responsible gaming environment.

Legal Basis for Processing

Our processing of your personal information is based on the following legal grounds:

  • Consent: for marketing communications and non-essential cookies.
  • Contractual necessity: to provide the services you have requested, such as account management and payment processing.
  • Legal obligation: to comply with Canadian federal and provincial regulations, including PIPEDA and applicable gaming laws.
  • Legitimate interests: to maintain security, prevent fraud, and improve our services.

Sharing Information with Third Parties

We never sell your personal information. We may share it only with trusted service providers who help us operate the platform, including:

  • Payment processors for handling deposits and withdrawals.
  • Identity verification and fraud prevention services.
  • Hosting and IT infrastructure providers.
  • Analytics and marketing partners who assist us in understanding user behaviour and delivering relevant offers.

All third parties are contractually required to protect your information and use it only for the specific purposes for which it was shared. They are prohibited from using it for their own purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. Some data, such as financial transaction records, may be kept longer to meet legal or regulatory obligations. Once no longer needed, your information is securely deleted or anonymised.

How We Protect Your Information

Kitsune employs a range of technical and organisational measures to safeguard your data, including:

  • Encryption of data in transit and at rest.
  • Secure servers with restricted access.
  • Regular security audits and vulnerability testing.
  • Employee training on data protection and confidentiality.

While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your personal information.

Your Privacy Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your information, subject to legal retention requirements.
  • Withdraw consent for marketing communications at any time.
  • Object to or restrict certain types of processing.
  • Receive a copy of your data in a portable format.

To exercise any of these rights, please contact our support team at [email protected]

International Data Transfers

Your information may be processed in Canada or in other jurisdictions where our service providers operate. When we transfer data internationally, we take steps to ensure it receives an equivalent level of protection, such as using contractual clauses or relying on recognised adequacy mechanisms.

Responsible Gambling and Privacy

We are committed to responsible gambling. The information you provide may be used to help you set limits or self-exclude from our platform. All data related to your gambling behaviour is treated confidentially and used only to support your well-being.

Changes to This Privacy Policy

Kitsune may update this policy periodically to reflect changes in our practices or legal requirements. The most current version will always be posted on this page with the date of the last revision. We encourage you to review it regularly.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please reach out to our team at [email protected]